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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amaury T. Cooper

July 18, 2024

5  out of  5 rating by Amaury T. Cooper
"I have been a client of Max James for over 15 years. He and his team's personal touch in providing services always makes me feel like they know me and my family's specific needs and tailor policies with that in mind."
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marilyn proctor

July 11, 2024

5  out of  5 rating by marilyn proctor
"Very good team and helpful will recommend them"
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Emili H

July 8, 2024

5  out of  5 rating by Emili H
"Every agent Ive spoken to here is kind and helpful. They will gladly answer all your questions, explain prices and policies, and make sure you are properly covered."
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JD Talasek

July 8, 2024

5  out of  5 rating by JD Talasek
"I am 58 years old and I have been with State Farm since I was 16. I have worked with many State Farm agenices over this time and Max James' team is among the best that I have worked with. Fatima's assistance in making sure that my coverage is the best for me and making the process as painless as possible in changing vehicles has been golden. I also recently priced out my insurance needs with other companies and the rates at State Farm are competitive."
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Alex D

May 16, 2024

5  out of  5 rating by Alex D
"I recently worked with Blessings, and I couldn't be happier. She was professional, knowledgeable, and attentive throughout the process. Blessings took the time to explain all my options clearly and made sure I got the best coverage for my needs. Quick to respond and genuinely committed to helping, Blessings made everything easy and stress-free. Highly recommend!"
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Iris Jenkins

April 24, 2024

5  out of  5 rating by Iris Jenkins
"I called my State Farm Agent and had the pleasure of speaking with Yarisa and she took very good care of me from the beginning of the call to the end. I needed roadside assistance/a tow and she walked me through step by step. The text, calls while waiting for the tow truck making sure I was okay was awesome!!! I appreciated Yarisa being concerned about my needs. Thank you Yarisa(Max James Agent office👍🏽"
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sean hicks

March 26, 2024

5  out of  5 rating by sean hicks
"Ms. Blessing is a joy. Professional , knowledgeable took her time to walk me through and explain my policy and the changes. Keep doing the work."
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Stephen Smith

March 21, 2024

5  out of  5 rating by Stephen Smith
"Amazing team"
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Soca SDot Chandler

March 18, 2024

5  out of  5 rating by Soca SDot Chandler
"Very Very good costumer service. They treat you like family. Everyone is nice but ask for Fatima. *trust..."
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James

March 18, 2024

5  out of  5 rating by James
"The Max James agency provided me with both home and property insurance and an umbrella policy for ten years. The service provided to me by Mr. James and several of his staff was consistently outstanding. Always impeccably professional, prompt and reliable. I can enthusiastically recommend the agency for any homeowner in Washington, DC."
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Noemi Matos

March 8, 2024

5  out of  5 rating by Noemi Matos
"Excelente"
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LulU AUal

February 2, 2024

3  out of  5 rating by LulU AUal
"I've been for long time which is since 2008's. But lately when I visit 7 street Northwest? They don't treat you as a customer. I feel shame."
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Ethan Lewis

August 11, 2023

2  out of  5 rating by Ethan Lewis
"Does not follow through with what they say they are going to do on the phone, then will claim you asked for something you didn’t. Their mistakes have cost me money. I’m a multi-generation State Farm customer. My family has been using State Farm services for decades for house, car, renters, etc. Sticking with their insurance for another 6 months and then shopping around for better options. If your team can’t trust what the customer’s request was on the phone and then claimed you asked for the opposite option later I can’t help you. Very disappointed."
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Howard Sokolove

July 31, 2023

5  out of  5 rating by Howard Sokolove
"We've been customers of State Farm Insurance for about 46 years now. Since our latest agent's recent death, we were assigned by the company to Max James. Mr. James asked that we meet with him to review our policies in depth, and to determine if our current needs were being sufficiently insured. We were most-impressed with Mr. James' comprehensive and thorough review of each of our policies. Where relevant, we were informed of additional risk exposure and the subsequent coverage that was available to protect us. The session was an invaluable tool, and Mr. James industry experience exceptional."
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Service

June 27, 2023

5  out of  5 rating by Service
"Fatima is very understanding and patient with customer service. I appreciate her for helping me get my stuff done."
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Abdul Malik Mujahid

June 14, 2023

5  out of  5 rating by Abdul Malik Mujahid
"Fatima was very informative and helpful and you should hire 100 more like her"
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Elijah Barfield

May 31, 2023

5  out of  5 rating by Elijah Barfield
"They have great service! The staff is all very friendly and have helped me with any issues I may have!"
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alejandro bustos

May 15, 2023

5  out of  5 rating by alejandro bustos
"It has been a great experience working with Mrs. Fatima; she has been doing a phenomenal job taking care of my policy all these months. I appreciate it a lot"
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Rashid Taylor

April 4, 2023

5  out of  5 rating by Rashid Taylor
"My experience was wonderful. Blessings helped me through the whole process and was very detailed in explaining the package. Also her customer service was outstanding. I'm very thankful for her and her assistance. Thank you so much!"
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F L

February 6, 2023

5  out of  5 rating by F L
"From the start, the entire Max James team has been incredible. Strongly recommend partnering with the office for all needs."
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Francisco Ruiz lepe

December 22, 2022

5  out of  5 rating by Francisco Ruiz lepe
"I recently 6 and a half months ago finally got insurance and marone has been very helpful and patient with this transition she’s a great worker!"
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Mac Money

December 17, 2022

5  out of  5 rating by Mac Money
"Agent Blessing was more than helpful😉"
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J

December 6, 2022

1  out of  5 rating by J
"Due to amount of state farm ads on my hbo,im canceling my policy"
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KAES Klozet

November 21, 2022

5  out of  5 rating by KAES Klozet
"Murra provided excellent costumer service,detail oriented and a pleasure to work. And exceeded my expectations Thanks again"
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Stacey Griffith - WPTDC

November 7, 2022

5  out of  5 rating by Stacey Griffith - WPTDC
"Working with Miss Blessing truly was a blessing! Thanks for all your hard work!"