State Farm® Insurance Agent Max James
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donnell Holley
February 2, 2026
"Angie was the most Professional person I’ve ever met. She asses all your questions as she gets back to you ASAP when you got a question excellent excellent excellent."
"Thank you Donnell for taking the time to recognize your experience with Ms. Angie and we appreciate the opportunity to serve you "
Martin Nunez
January 30, 2026
"I’ve had an excellent experience working with Max James Insurance Agency over the past several months, and I’m now renewing my policy with them without hesitation. From the beginning, the level of care and customer service has been outstanding. Their agent, Blessing, has been consistently attentive, proactive, and incredibly helpful. She didn’t just handle my policy—she took the time to check in on how I was doing, explain details clearly, and walk me through additional options that could help me save money. What truly sets this agency apart is the personal touch. Max himself took the time to call me, and that speaks volumes about the quality, warmth, and professionalism of this team. You can genuinely feel that they care about their clients, not just as customers, but as people. The combination of knowledge, transparency, responsiveness, and genuine human care makes working with them a great experience. I’m very happy to continue doing business with Max James Insurance Agency and highly recommend them to anyone looking for excellent service and trustworthy guidance."
"Mr. Nunez - it was a pleasure meeting with you to review your insurance policy with us Wishing you and your family well "
Joshua Calfee-Lane
January 5, 2026
"Mr. James was very pleasant, very knowledgeable and very helpful. I would recommend him to anyone that is looking for an insurance policy because he will find you the best price."
"Thanks Joshua for taking the time to share your experience with Max Jr. We hope to continue to provide you with excellent services and we wish a fantastic 2026 "
SavvyCraftsWithSavannah
December 3, 2025
"Max Jr was extremely helpful and helped me find an affordable policy for my family and I! We’ve been with progressive for over 10 years and finally made the switch and so glad we did!!"
"Welcome to Max James State Farm Agency families- we look forward to serving you and your family. Thanks for taking the time to recognize and share your experience with Max Jr. "
Juan Nataren
October 15, 2025
"Yo visite la oficina la representate Yamileth me atendio muy bien les recomiendo visitar esta oficina excellente atencion al cliente."
"We are appreciate the opportunity to serve you Juan and thanks for taking the time to share your experience with Yamileth "
Primero Dios
September 18, 2025
"Excelente atención...100 por 100 recomendado....👍👍👍🥰🤩"
"We appreciate the opportunity serve you Uriel"
Natasha Riggins
August 21, 2025
"My experience speaking with Mr. Max James was WONDERFUL!! He is very patient, knowledgeable, and kind. He is AMAZING!!! Thank you so much for everything! 💛"
"Thank you Natasha for taking the time to share your experience with Max Jr. We look forward to serving you "
Braden Russell Leach
August 8, 2025
"Fatima was very kind and helpful!!"
"Thank you Braden for sharing your recent experience with Ms. Fatima We are wishing you well. "
Fred Taylor
June 24, 2025
"Meron was Great she went above and beyond staying past closing to make sure I secure my assets with insurance God Bless Her"
"Thank you Fred for taking the time to share your positive experiences with Ms. Meron and for giving us the opportunity to serve you "
Nkem Okeke
June 21, 2025
"Max is a consummate professional. He has been myself and my family's insurance person for as long as I can remember. Always ready to assist in any way to make ourlife better. When my wife had a car accident. Max was on top of the matter. In a short period of time, she received her check for a written off vehicle. I highly recommend Max James!!!!!!"
"Thank you so much Dr. Nkem for taking the time to share your experiences with our agency. It is an honor and a privilege to serve you and your wife and now your children Wishing you and your family continued successes and wellbeing!! "
M B
June 15, 2025
"I was paying a somewhat fair $200 per month on 21 honda accord .I let it relapse because i had to take care of business oversees and now that i'm back i asked them to get it reinstated and their answer was ,caugh up $540 per month and we got you.I ask why and their reply was i got a ticket on my record .sorry.not for speeding or anything mind you but a basic ticket on a no uturn sign in the burbs .And i have been paying em for years with no issues or claims filed .smh.Is this how you look out to your long term customer?! so sad"
"Thank you MB- for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the opportunity to assist you as were unable to locate your information on our system based on your initials alone. Please contact us at your earliest convenience at 2023190005"
Mac Money
June 15, 2025
"I tried to reinstate my insurance from oversees stay and they want me to pay from what i was Paying which was $200 to $545 now on the same honda accord .The increase is because i got a Ticket on a no Uturn sign on my record.Imagine that.Not a fan of statefarm anymore👎👎👎"
"Thanks for providing this feedback Mac and we appreciate the opportunity to serve you."
Enmanuel Nicolas Nizama Garrido
May 16, 2025
"Thank u Fatima i appreciate it"
"Thank you Emmanuel for recognizing Fatima. "
Audrey Gray
March 31, 2025
"Totally awesome agent Nakia Johnson had me thanking God and telling them to give her a raise. She was the best agent I have ever had the pleasure of doing business with. I'm so happy I switched!!! 😊 Thank you Nakia from Statefarm"
"Hello Ms. Audrey Welcome to our agency and thanks for taking the time to share your experiences with. Ms. Nakia - she truly cares and we are fortunate to have her We look forward to serving you "
king fyah lord
March 27, 2025
"Ms. Meron Tuffa, customer service was very informative and well received, I’ll recommend her service again thank you and a blessed evening."
"Hello King - thank you for taking the time to share your experience with Ms. Meron and allowing us to serve you. "
Kim Royster (OCFO)
March 19, 2025
"I have the most pleasurable experience dealing with Nakia and Fatima. They are Knowledgeable, patience, and pleasant. Kudos to these ladies they are definitely an access to this company."
"Thanks Ms. Kim for taking the time to share your experiences with Nakia and Fatima. I am fortunate to have them serving our agency customers "
Samuel Daramola
February 25, 2025
"Always the best customer service 10/10 !!!!"
"Thank you Sam for allowing us to serve you and we appreciate the opportunity "
Connie Chon
February 20, 2025
"Thank you Max for great customer service and always a great help!"
"Thanks Connie for allowing us to serve you. Wishing you a prolific 2025 "
Erica Palacios
February 20, 2025
"We initially had a not great experience with this insurance agency, however the agent did an amazing job following up with us to make sure that our concerns were addressed and stated that they apologized for our experience, and they would take this as an opportunity to train with the team. Based on this prompt and professional response, I would recommend this insurance agency."
"Thank you so much Ms. Erica We appreciate the opportunity to learn and grow from this experience and do our best to minimize experiences like the one you went through Thanks for the follow - up feedback "
Dena Reid
February 20, 2025
"The incompetence is immeasurable. The lack of responsiveness and accountability is just as bad. Because of this office, I'm thinking about leaving State Farm altogether. Just no!!"
"Thanks Bella for taking the time to share your experience with our agency. I appreciate the feedback and we will continue to work hard on delivering better service and experiences. I wanted to call you and could not locate your name in our system Please call me at 2023190005 at your earliest opportunity- Thanks "
almaz habteslassie
January 22, 2025
"State Farm at 7st Georgia ave NW is the best insurance company. My family & I have been getting service for more than 15 years at the same location and with the same people. The services never change. It is always upgrades for the best. Most of the time my contact is with BELLESSING O. AMOBI. She is the best. Anway, everyone in this office gives you quality professional services."
"Thank you so much Almaz for taking the time to share your experience with Ms. Blessings We appreciate the opportunity to serve you "
Aldo Ramos
December 19, 2024
"Hoy estube reunido con el Sr. Max, por primera ves y para mi fue una experiencia de mucha informacion que antes no tenia ,a el y a su grupo de asistente Yamileth y Fatima les estoy muy agradecidos por ayudarme e informarme ,muchas grasias ,gran trabajo."
"Mr. Ramos - we are glad that you found your insurance review session valuable and thanks for allowing us to serve you "
Jose Gutierrez
October 29, 2024
"Tienen una ecelente persona muy buena attention la senorita yamileth es una excelente persona me ayudo en todo lo que le pedia"
"Thank you Mr. Gutierrez for sharing your experience with Ms. Yamileth. "
Kingsley Achikeh, DDS
October 11, 2024
"In a world where service can often fall short, my State Farm agent truly shines. His professionalism sets the bar, and his attention to detail redefines it. With every policy and every claim, his guidance is clear and precise. He leads with unsurpassed ethics and offers sound, honest advice. He treats each question with patience and care, ensuring I’m always in the know and protecting what matters most to me, come rain, shine, or snow. If you're seeking someone you can trust to have your best interest at heart, look no further than Max James; he’s truly set apart, kingsley"
"Thank you Kingsley"
PABLO ROSARIO
October 10, 2024
"Me siento muy satisfecho con el servicio que Yamileth me da muy amable y muy profesional siempre me resuelve muy rápido los problemas que vengo solicitar a la oficina!!!"
"Thanks Pablo for taking the time to share your experiences with Ms. Yamileth and we look forward to serving you "